Privacy Policy for KeepIt

Last Updated: 6/14/2026

1. Introduction

Welcome to KeepIt ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our application and use our return, refund, and discount management services (collectively, the "Services").

2. Information We Collect

We collect information that you provide directly to us or that we receive from Shopify when you use our Services:

  • Order Information: Order numbers, purchased items, and purchase history.
  • Customer Information: Email addresses, zip codes, and shipping/billing details necessary for processing returns.
  • Device Information: IP address, browser type, and device IDs to prevent fraud and abuse.

3. How We Use Your Information

We use the information we collect to:

  • Process your return, refund, and discount requests efficiently.
  • Verify your identity and authenticate your session (e.g., matching email and zip code to order).
  • Prevent fraudulent activity, abuse of the return policy, and unauthorized account access.
  • Improve our application's functionality and user experience.

4. Data Sharing and Disclosure

We may share your information with:

  • Shopify: As our platform partner, to synchronize order status and process refunds directly to your original payment method.
  • Service Providers: Third-party vendors who assist us in operating our app and providing our Services.
  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities.

5. Data Security

We implement reasonable security measures to protect your personal information. We utilize session tokens, device tracking, and encrypted communication to safeguard your data from unauthorized access, alteration, or destruction.

6. Your Data Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your personal data.
  • Object to or restrict the processing of your data.

To exercise these rights, please contact the merchant from whom you made the purchase, as KeepIt acts as a data processor on their behalf.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: support@keepit.com